If you're wondering if your air conditioner is still under warranty and eligible for replacement, the best course of action is to contact the store where you purchased it. Most manufacturers provide a one-year warranty for electrical appliances, so if your appliance has broken down within 30 days of the date of purchase, you can be sure that it is still covered. For instance, Haier offers a two-year manufacturer's warranty for any new product. This means that if any part of the product with a serial number appears to be defective within two years from the date of purchase, it can be repaired or replaced at no cost to the owner in terms of material or labor.
It's essential to check if the warranty covers the replacement part before the service technician installs it. If you need to replace a part three years before the warranty expires, the warranty should cover that part for the duration of the warranty. Additionally, you have the right to have goods repaired or replaced if they are not of acceptable quality and the fault does not constitute a serious malfunction. When installing an air conditioning system, several factors such as the number of units that are installed, the place where they are installed, and the degree of accessibility of indoor and outdoor areas will determine how long it takes.
Old pipes may need to be replaced to adapt them to the requirements of the new system, or they could be contaminated or damaged. If this is the case, your installer can advise you, but make sure to check that this will not void the warranty on your new unit and keep in mind that simply installing new pipes may not cost much more. Ideally, your outdoor unit should be in a protected position and attached to a wall with brackets or on a concrete base. If your installer finds it relatively easy to access the outdoor area where the unit should be installed, it will only take a few hours.
The warranty on your new unit may cover parts that don't work due to a manufacturer's defect and may also cover the cost of labor needed to repair them, depending on the optional extended warranty you purchase.
